Known Issue: Subscriber Counts and Stats 6/26-6/27

Monday, July 1, 2013 | 8:04 AM

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Issue: We have encountered difficulties with our stats production pipeline for data representing June 26th and 27th. Feed serving during this time was unaffected. We are currently working to resolve the issue.


Update (2013-07-03): Stats for June 26th and 27th have been restored for all accounts.

Known Issue: Subscriber Counts and Stats 3/18-3/20

Thursday, March 21, 2013 | 12:41 PM

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Issue: We have been encountering difficulties with our stats production pipeline for data representing March 18th thru 20th. We are currently working to resolve the issue.

Update (2013-03-22): Stats for March18th thru 20th have been restored for all accounts.

Known Issue: Subscriber Counts and Stats

Friday, September 21, 2012 | 9:26 AM

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Issue: We have been encountering difficulties with our stats production pipeline for data representing Sept 19th and 20th, 2012. We are currently working to resolve the issue.

Update: Stats for Sept 18th thru 22nd have been restored for all accounts.


Known Issue: Socialize service not working for some users

Sunday, June 5, 2011 | 11:45 AM

Issue: The Socialize service fails to deliver messages to Twitter for some users. We have identified the source of the problem and are working on a solution. Reconnecting your Twitter account will not solve this problem. We will update this post as soon as service is working properly again.

Update (2011-06-08): The problem has been fixed; service should be functioning normally for all users.

Thursday, March 17, 2011 | 7:07 PM

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Issue: We have been encountering difficulties with our stats production pipeline for data representing March 13th and 16th, 2011. We are currently working to resolve the issue.

Update (8:00am PST 19-Mar): Stats production issues have been resolved and both of the missing days restored.