Known issues with Socialize service

Wednesday, May 19, 2010 | 8:31 AM


Issue: There are currently three known issues with the FeedBurner Socialize service

  1. Duplicate tweets being sent.  As a result of temporarily moving to a new data center, some items generated duplicate tweets.  Status: Issue fixed and being pushed.
  2. No tweets being sent for updated items.  As a result of the Twitter API having the same return code for service de-authorization when Twitter is down, if we attempted to send a tweet while twitter was down, in some cases we would remove the OAuth tie between Google and Twitter.  Workaround: Go into the Publicize -> Socialize screen at and re-add your Twitter account even if it already appears to be there.  Status: Actively being worked on between Google and Twitter.
  3. 500 Error received when trying to connect Google and Twitter.  Workaround: Please try again.  This is an intermittent error that is being investigated