Recent change to the email service resulting in more deliveries ending up in spam or bulk folders

Wednesday, February 9, 2011 | 9:36 AM


Issue: We recently changed our email delivery service so that the "from" address contains instead of a custom publisher email address. This change was part of a larger effort by FeedBurner to combat spammers who might take advantage of this service to fool readers by using spoofed addresses.

Unfortunately, one of the reported side-effects has been that some email clients are categorizing mail from this new standardized "from" address into their bulk/spam folders.

We are in the process of rolling back this change. Once complete the "from" address will again use the address field found in the Communication Preferences section of the Email Subscriptions service page.

Update (7:25am PST 14-Feb): Email delivery has been restored to its previous functionality.